Contact Affiliate Support

Send us a message

By contacting us via our contact form, a ticket will be created. We will send you an email with the url of your ticket, you will can keep track of the entire conversation via the ticket.

Customer Domain Whitelisting Requests ONLY

All tickets related to RBL listings to this department will be automatically closed without response.

Do Not Scan Requests ONLY

All tickets related to RBL listings to this department will be automatically closed without response.

Abuse Report Questions ONLY

All tickets related to RBL listings to this department will be automatically closed without response.
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OUR LISTINGS ARE NOT FROM E-MAIL SPAM

Incorrect tickets or tickets referencing e-mail spam as a fix will automatically closed without response

General Delisting Requirements

  • Only submit one request for CABL and BABL listings or one request per STABL listing
  • Use the ticket subject that matches an RBL listing for you space
  • Before submitting a ticket review our RBL page and understand why you are listed.
  • Adhere to the special delisting requirements for each RBL (if listed)
  • All requests must be submitted in English
  • Please state clearly what your request is
  • Falure to adhere to these policies will result if your ticket closed without a response.

CABL Delisting Requirements

  • Only the owner of the direct regional registry(ARIN, APNIC, RIPE, LACNIC, or AFRINIC) IP allocation may request delisting
  • Customers of listed hosts MUST work with their provider to encourage network cleanup. All customer submissions will be automatically closed
  • You must read and understand how the RBL works and why IP space is listed. We do not list for e-mail spam, individual IPs, or smaller sub-allocated blocks
  • You must understand under no circumstances do we delist or white list portions of a listing. All criteria for listing must be resolved
  • You must understand under no circumstances do we manually remove validly listed entries. You must wait for automatic removal and stay clean for your 7 day probation period

BABL Delisting Requirements

  • An e-mail must be sent from the requested abuse e-mail address listed on the IP lookup page to support@webiron.com
  • Only the company associated with the abuse address may request delisting

STABL Delisting Requirements

  • Explain why you believe, in detail while using data from our feeds, why the listing for the IP is false

Company Details

If you have any enquiries please do not hesitate to contact us.

Webiron LLC
Phone: 1-800-985-6393

© 2015 WebIron - All rights reserved

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